2 Ways on How To Fix Acer Predator Helios 300 Touchpad Not Working in 2024

By: Editorial Team

As we all know, trackpads are for navigation throughout the operating system. This makes the user experience more friendly and uncomplicated.

If your Acer Predator Helios 300 touchpad is not working, then this article is for you. There are a definite number of ways whereby one’s trackpad would not function.

Software Issue

Driver incompatibility could cause a touchpad to malfunction. By re-installing the driver, you could get your trackpad to function as intended.

Another way is to go to Acer Support page, and download the necessary drivers such as serial I/O to ensure you’re solving the problem the right way.

Update Touchpad Drivers

Download the latest Windows 10 Touchpad drivers from Acer Website or Synaptics.

  1. Unzip or extract the downloaded file to desktop or a folder of your choice
  2. Go to Device Manager  and expand Mice and other pointing devices.
  3. Right-click the Synaptics device and choose Update driver.
  4. On the new dialog box, choose the Browse my computer for driver software option.
  5. Click on Let me pick from a list of device drivers on my computer.
  6. Untick the box next to Show compatible hardware.
  7. Look through the Manufacturer list and click Synaptics. Select the Synaptic touchpad model you want and click Next. If the latest model isn’t available, click on Have disk and browse to the desktop or folder where you had extracted the drivers previously. Look under x86 or x64 for the right .INF file (it should be the SynPD.inf I believe).
  8. The Touchpad driver has now been updated and should prompt you to restart your computer to take effect.
  9. Upon restarting, test whether the scrolling is working, if not, head to the to control Panel > Mouse and hit the Touchpad tab. Click on Settings to open the Synaptics Control Panel. Go to the Scroll tab and see if Two Finger scrolling and One Finger Edge Scrolling are enabled.
  10. The scrolling function should start working immediately.

Hardware Issue.

Touchpads usually malfunction when they’ve been in use for long periods. And this is no different for gaming laptops.

But concerning the Acer Predator Helios 300, there’s a hardware button that could be used to activate and de-activate the touchpad.

2 Ways on How To Fix Acer Predator Helios 300 TouchPad Not Working

How Do I Enable The Helios 300 Touchpad?

acer helios 300
Acer Helios 300

Below are the steps to follow to enable the touchpad.

Method 1

  • Press Fn + F7 
  • A message would appear on your screen whether it’s enabled and vice versa.

Method 2

Replacing your touchpad. You would need a toolkit, a fibre cloth, and a safe place to put your removed screws.

  • Why Can’t I Use My Touchpad and Keyboard Simultaneously? [Answered]
  • Shutdown Laptop.
  • Turn laptop upside down and place on fibre cloth.
  • Remove 11 screws in clockwise manner.
  • Disconnect the battery from the motherboard and remove, since the touchpad is beneath it.
  • Open screws and disconnect touchpad cord.
  • Replace with new touchpad and re-assemble your Helios 300.
  • Boot laptop and test.

That’s it on how to fix Acer Predator Helios 300 touchpad.