Acer Predator users often report issues such as the RTX graphics card not functioning or Windows failing to detect the graphics card.
How can you fix an Acer Predator Helios 300 RTX graphics card not working? This article seeks to provide possible solutions to the graphics card problem.
Why is My Acer Predator Helios 300 RTX Graphics Card Not Working?
Typically, when a graphics card isn’t working, the primary culprit is always detection problems. You’ll attempt everything you can think of, including resetting the card but to no avail.
If you’re at this point, below are possible solutions.
How To Fix Acer Predator Helios 300 RTX Graphics Card Not Working
Try the following solutions if your laptop isn’t detecting your RTX graphics card.
1. Update Nvidia Drivers
Uninstalling and updating your Nvidia drivers can easily solve your detection problems. Before downloading and updating your drivers, uninstall all the old Nvidia drivers on your Acer Predator Helios 300.
Once complete, visit Nvidia’s website and download the appropriate graphics drivers for your RTX graphics card.
If you’re struggling to complete this process manually, use professional tools to avoid downloading and installing the wrong drivers.
After you’re done, restart your Acer Predator for changes to set in.
2. Uninstall Recent Windows Update
In some cases, a recent Windows update can affect the normal function of your graphics card. This could be why your Acer Predator Helios 300 isn’t detecting your RTX graphics card.
Uninstalling these updates should fix your issue. Do the following:
- Open Settings app
- Select Update & Security
- Select View installed update history
- Scroll to uninstall updates and double click on the updates you want to uninstall
Once complete, confirm whether your Acer Predator Helios 300 RTX graphics card is working. If it is, block the uninstalled updates from installing again. If not, seek other remedies.
3. Update BIOS
Updating your BIOS isn’t a sure fix and might offer problems rather than solutions. You should consider whether updating BIOS will offer the fixes you need or not.
Updating BIOS has its risks, especially if you turn off your Acer laptop while updating or experience a power cut/outage.
Such scenarios are unlikely but not impossible; therefore, be careful when updating your BIOS to avoid any issues that could render your Acer laptop useless.
That said, visit the manufacturer’s website to access the release notes of the BIOS version you intend to install.
This is to help verify that the update will offer the fixes you seek. If it doesn’t fix a malfunctioning graphics card, don’t risk updating it.
However, if the update will fix bugs and improve performance, follow the process outlined below:
- Visit the manufacturer’s website and download a BIOS version compatible with your Acer Predator Helios 300 motherboard.
- The file will be a ZIP file, which you’ll need to unzip.
- Copy the file to a USB drive
- Reboot your Acer Predator and enter the BIOS.
- Update BIOS using the updating menu.
Final Thoughts
Hopefully, these fixes will solve your connection problem. Also, if you’ve encountered the same issue and figured out other ways to resolve it, you can share it in the comment section.
It could prove useful to others like you.
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